I'm a creative professional and a professional creative who's spent the last decade and a half working with people and teams on how to choose their words. After getting my bachelor's degree in journalism and entering a historically bleak job market, I dabbled in technical writing before eventually finding stable employment as a proofreader at a pharmaceutical advertising agency, where I eventually became a copywriter. Then in 2017, when the emerging field of voice interaction was starting to gain traction, I transitioned to consumer product development in the tech industry, and I've been working on user experience design ever since — focused on strategic communication, narrative strategy, and team operations. I think about my career as an experiment in behavioral science, facilitation, and change management. For now.